Privacy Policy
Last updated: 2026-01-19
1) Who we are
Boomerang AI is operated by PROLOGY COLOMBIA S.A.S. (NIT 900484688-8). We provide conversational AI solutions for customer experience.
2) Data we collect
- Contact information (name, phone number, email) when you request a demo or engage in messaging.
- Conversation content (messages, call transcripts) when you interact with our services.
- Technical data (IP address, device/browser info) for security and analytics.
3) How we use data
- Provide and improve services, support, and product analytics.
- Send transactional communications (e.g., confirmations, support updates) based on your consent or request.
- Security, fraud prevention, and compliance.
4) Messaging consent
We only send automated or promotional messages with explicit opt-in. You can opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply.
5) Sharing and processors
We may use service providers (e.g., communications and cloud infrastructure) to operate the platform. We do not sell personal information.
6) Data retention
We retain data only as long as necessary for the purposes described, or as required by law and contractual obligations.
7) Your rights
You may request access, correction, deletion, or restriction of your personal data where applicable. Contact us at operations@cxboomerang.com.
8) Contact
Email: operations@cxboomerang.com
Phone: +1 (307) 222-0729
Address: 30 N Gould ST STE R, Sheridan, WY 82801, USA